If you subscribed on our website
Contact our Customer Support team and tell us what happened. We'll review your case with you in a conversation and help you with a refund when appropriate.
To help us find your subscription quickly, write from the email address linked to your subscription and include the last 4 digits of the card, the card type (Visa, Mastercard, Amex), the amount and the date of the last charge.
If you subscribed through the App Store
Apple handles all payments and refunds for App Store purchases, so we aren't able to issue them directly. You can request a refund from Apple at reportaproblem.apple.com.
Still need help? Contact our Customer Support team from the email address linked to your subscription.