Account & Login

How to contact Customer Support

How to contact Customer Support

Our Customer Support team is available by email at [email protected]. You can also reach us from the app: go to My Sleep, tap Account and then Customer Support.

To help us respond faster

  • Write from the email address linked to your subscription. For your security, we can only discuss an account with its owner.

  • Tell us whether you subscribed on our website or through the App Store.

  • Describe what happened and include screenshots if you can.